FAQ's.
Q: Do Stories Event Hire deliver?
A: Yes, we do! Please provide an address, date of delivery & collection with approximate times. Delivery fee is based on the volume of the order, distance travelled & team needed.
Q: I am 'DIYing' my wedding, can I collect from your warehouse?
A: We do allow collection for some items from our warehouse, speak to our team for further details.
Q: Why do you need access information & images of the venue?
A: We require access information in terms of stairs, small doorways & placement in order to make the safe & efficient delivery we expect.
Q: Do you collaborate on shoots, fairs and PR projects?
We most certainly do! Get in touch to speak to one of our stylists about your event.
Q: Do you work in corporate events as well as weddings?
A: Absolutely! We specialise in commercial installations and designs, to make your event a highly transformative, immersive and creative experience.
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Talk to us about pop-up events, office installs, product launches, brand activations and venue transformations.
Q: Do you charge VAT?
A: Yes, we do. As a VAT-registered business we have to charge 20% VAT on all of our prices.
Q: What is your hire minimum?
A: In order to provide good value to all of our clients we have a minimum hire policy of £500 for local deliveries no more than 60 minutes away. Additional distances raise this minimum.
to ask us a question, click here.
TESTIMONIALS
"The team were super helpful , accommodating and the whole process was perfect from start to finish. I would highly recommend this team to anyone wanting the wow factor to your event."
E & P
Burghley House